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Program Objectives:
Appreciate and enjoy the benefits of a positive
attitude
Analyze how good, bad, and ugly attitudes are
communicated
Use a 5-step process for dealing with difficult
attitudes
Adjust your attitude using five “attitude
adjustment” techniques
Maintain a positive attitude in a “negative”
environment

(requires
Adobe Acrobat - file size 300K)
Based upon Michele's best-selling book with the same
title (now in it's second edition), this inspiring
program helps people gain control of their attitudes
and their lives. This interactive workshop uses
stories, individual and group exercises, and
self-assessments. Optional activities include video,
role-plays, and projects.
Program Agenda:
Attitude Awareness – How does your attitude impact
your life?
Attitude Analysis – How are attitudes
communicated?
Dealing with Difficult Attitudes – How can you
handle difficult people?
5 Attitude Adjustments – How can you eliminate
“stinkin’ thinkin’?
5 Attitude Maintenance Strategies – How can you
stay positive in a negative world?
Length:
Target Audiences:
Appropriate for people of all ages... from teenagers
to seniors; with any occupation…from customer service
to management; and in any industry... such as retail,
hospitality, service, health care, and manufacturing.
Typical
Uses:
Staff meetings, team retreats, employee orientations,
luncheons, association meetings, motivational events,
conference workshops.
For
information and to order Michele's book, Attitude:
The Choice is Yours,
click here.

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