Michele Matt 2006 Tele-Seminar Schedule

NEW! 2006 Webinar Schedule

As a new way to stay focused and motivated throughout the New Year, Michele Matt will be hosting monthly Webinar in 2006. Using online technology, you and/or your co-workers will be able to enjoy 75-minutes of an Inspiring Solutions workshop in the comfort of your own office, conference room or even home! All you will need is access to a telephone and the internet to join in on the education.

Each workshop will be held on the second or third Monday of each month at 3:00-4:15 EST.

January 16

Stop the NOISE!

Learn what keeps you from reaching your greatest potential.

Identify the three most destructive and limiting thoughts.

Commit to getting of the “static” and tune into life.

February 13

Relationship Strategies to Resolve Conflict

Identify at least three reasons why conflict occurs.

Understand your current conflict management style.

Learn five conflict management techniques.

March 27

Strategic Planning Made Practical

Explain the purpose and benefits of strategic planning

Recognize the four major phases of strategic planning

Understand the ten steps to complete within the planning process

Describe the components of a strategic plan

Begin taking the first steps in planning a strategic planning pro-treat™.

April 17

Managing Expectations to Motivate & Retain Employees

Explore what managers and employees expect from each other.

10 job factors affecting productivity, performance & satisfaction.

Obtain 79 creative ways to motivate and retain quality employees.

May 15

Bad Apples: Dealing with Difficult People

Discover reasons people don’t do what they’re supposed to do.

Learn a 5-step process for dealing with difficult people.

Consider turning “bad apples” into “good apples.”

June 19

Service with a S.M.I.L.E.

Realize the consequence and cost of poor customer service.

Understand what today’s customer expects for service.

Implement an extremely effective process to WOW customers.

July 10

Taking Time to Manage Your Time
Strategies to improve your use of:

Attitudes	Interruptions
Goals	Meetings
Priorities	Paperwork
Analyzing	Delegation
Planning	Procrastination
Scheduling	Time Teamwork

August 14

Peanut Butter: Presentation Skills that STICK!

Describe at least 5 characteristics of an effective presentation.

Identify the 3 modes of communicating with lasting impressions.

10-steps to organize, prepare, & present a powerful presentation.

September 18

Teams that C.A.R.E.

Assess your natural contribution to a team.

Learn the key roles in innovation and change.

Strategies to enhance your team’s efficiency and effectiveness.

October 16

Post-It: Managing Project & People

Qualities that determine the success of a project.

The importance of the definition to avoid confusion and conflict.

Techniques to define, plan, and execute a project.

November 13

Interviewing the Right Way to Find the Right People

Create a candidate profile to identify desired experience & qualities for the “best match”.

Write and ask behavior-based interviewing questions.

Understand your legal responsibilities.

December 11

Taking the Stress Out of the Holidays & Your Life

Rate the level of stress in your personal and professional life.

Identify at least five causes of stress in your life.

Recognize 10 different strategies for relieving stress in your life.

Pre-registration is required (call 1-866-225-1249 to register today or register online). Approximately one week before the seminar, you will be given the call-in instructions and any handout materials to print.

There are several types of seminar packages:

Single	One person – One seminar	$29
Triple	One person – Any three seminars	$79
Six Pack	One person – Any six seminars	$149
Annual	One person – All seminars	$279
Group	3 or more persons – One location	SUPER BUY! $795

For more information or questions, please contact us at 1-866-225-1249 or Michele@InspiringSolutions.com. Please Note: Registration is non-refundable, but may be transferred to another person or reschedule to a different tele-seminar with one week’s advance notification. You may choose to pay by credit card (MC/Visa/AmEx) or be invoiced.