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Office Address:
8290 Boulder Drive
West Des Moines, IA 50266
Phone:
515-221-2688
Toll Free: 1-866-225-1249
Fax:
515-221-2689
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Michele is
proud to be a Certified Speaking Professional. |
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The Senior Living Industry
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Since 1989, Michele has been a
consultant in the senior living industry, working with over 50
retirement communities managed by Life Care Services, LLC.
Each year she inspires the attitudes and actions of 1000’s of
professionals in long-term care throughout the United States.
Regardless of the type of audience she is working with,
Michele has the ability to challenge minds and touch hearts.
Michele is the founder and
president of Inspiring Solutions with offices in
Des Moines, IA. She is a recognized expert for facilitating
strategic planning, strengthening teamwork and enhancing
customer service. |
Through 15 years of experience
working with board of directors, department directors, staff
and even residents, she has developed a model to assure
organizational, leadership and team effectiveness called the
Keystones to Success™ (see pyramid below).
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| She is known
as The Attitude Adjuster for her published work on
the topic of attitudes. Her best-selling book Attitude:
The Choice is Yours is in its 6th printing.
She created an award-winning
video training program called Bad Apples: Dealing with
Difficult Attitudes.
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Her other books include
Strategic Planning Handbook,
Motivational Leaders, and Magnetic
Leadership. Michele is one of 5000 international
distributors for Inscape Publishing Company – creators of
the DiSC profile.
Throughout the year, Michele
speaks at numerous state and national association
conferences. She is a past-president of the National
Speakers Association (NSA) and American Society for
Training and Development (ASTD). She is a Certified
Speaking Professional, a designation earned by less than
8% of speakers world-wide. She is an active member of the
AZ Association of Home and Housing for the Aging (AzAHA),
AZ Health Care Association (AHCA) and AZ Small Business
Association (ASBA). |
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