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Inspiring Solutions Newsletter - Volume 34 - February
14, 2007 |
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Split Second Selling - Drew Stevens, PhD
Why read another book on
selling? Simple. Today’s client is more informed
more sophisticated and has more access to
information. Selling professionals today need be
keener to fulfilling the needs of the client by
offering value, and most important trust. More
important, the selling process has changed and must
now be aligned with the overall business process.
Sales forces are much too tactical. In the
increasing age and rage of globalization and the
internet, competition rises. Assisting to thwart
competitive forces, organizations typically hire
more talent to sell more products or push one brand
over another. Present organizations must sell
smarter not harder. |
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Customers
are seeing right through the selling representative and
deplore the selling approach. Sales representatives are
myopic to the needs of the organization focusing only on
the “product/service” of the day. For many firms a
client obtains mixed messages and misunderstands the
message of your organization. Rather than use your
existing lines of business, clients turn to your
competitors. This loses your bargaining power, your
client value, and positioning. The solution lies in
adjusting to your client by offering measurements and
value. Clients need
to understand value as it equates to return on
investment. As shareholders continually question
performance and expenses, calculated returns diminish
consternation. Helping clients save time, money,
resource focuses on bottom-line performance and instills
customer value. |
Split Second Selling
will show you how to increase your sales and align
with customer value. Based on over 26 years of
research and experience, Drew Stevens provides a
simple and easy to use formula to get you from the
starting line to the finish line. Drew has condensed
the myriad of selling concepts and ideas into a
simple and easy to remember formula known as
PRACTICE™.
The PRACTICE formula
takes the selling representative from tactician to
strategist. Strategy creates value and commissions,
tacticians create competition. Athletes practice to
strategize their game plan through repetition. The
selling profession emulates athletics. Strategies
and efficiencies are creating by practicing sales!
To get finish line results and higher commissions,
you must PRACTICE every day! And similar to the
athlete, repetition is the key to individual
success.
As Mohammed Ali once
said, “It's the repetition of affirmations that
leads to belief.”
The seven steps of
PRACTICE are:
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Planning – The most vital process for any
successful sales professional. Sales professionals must
plan each call and be prepared to offer prospective
clients all the essential information.
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Rapport – Building rapport is one of the
largest hurdles for any sales representative. You have to
get to know strangers. You must always discover new ways
to connect to people and help them resolve their issues.
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Attention – Buyers today are distracted by
email, voicemail, the internet, remote controls, cell
phones, etc. Sales professionals must rise above the din
to be heard. And, more importantly, you must keep the
buyer’s interest in spite of the multiple distractions
that are clamoring for their attention.
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Conviction – Each call must be customized with
the tools and techniques that can truly reach the buyer.
Items such as testimonials, statistical studies, charts,
graphs, and schematics are just some of the items you will
need.
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Trial Close –The only way to determine if you
are in line with the prospects’ wants and needs is to ask.
Many sales professionals don’t.
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Interest – If you want someone to buy something
from you, it is necessary that you interest them. This
means using tools like rapport-building and fact-finding
to determine if there is alignment between the prospect’s
interest and the perceived value.
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Close – Never forget to ask for what you came
to obtain. Closing is one of the most vital steps in the
sales process. If you do not close, you do not make any
money.
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Education/Enthusiasm – Selling is a unique
business. Your interest or lack thereof will illustrate
itself during every presentation. And your enthusiasm must
reign, even though you will get much rejection in the
sales game. Sales professionals can learn something with
every call or presentation. Always have an open mind and
be learning, and you will gain much.
Split Second Selling
not only includes selling techniques and procedures
but also includes ideas and principles that will
help you to add to the quality of your life and your
career. Split Second Selling will illustrate
how to:
- Identify client needs
easier
- Become more efficient and
productive in the selling process
- Enhance customer relations
- Understand the role of
today’s sales professional
- Improve your ability to
communicate with others
Pick up this book and
begin using it now! Let it illustrate how to create
confidence, enthusiasm and passion for selling. Let
the book become the catalyst that provides a path to
finding the decision maker, the ideology to convince
your prospective buyer, the mechanism that defies
objection barriers and the structure that clearly
sends you straight to the finish line! There exist a
host of assets in this book long before you finish
reading it. These ideas are meant to provide split
second results!
| About the
Author Drew
Stevens PhD assists organizations sell more in less time
through high level sales and customer service consulting
and information sessions. Drew is the author of four
books including Split Second Selling™, and Split Second
Customer Service™. Drew Stevens has been interviewed and
quoted frequently in the media and his clients include
American International Group, Hilton Hotels, AT&T, The
Federal Reserve Bank, Reliv International, The New York
Times, Mercy Health Plans Quicken Loans and over 200
other leading organizations. For more information please
visit
www.gettingtothefinishline.com or call Drew Stevens
at 877-391-6821. |
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- Congratulations
to Make Technology Work for the acceptance of
their Making Websites Work Podcast into the
Apple iTunes store. The short, weekly Podcast
features "Acroynm Soup" defining tech terminology
and "Special Delivery" with tips for delivering
digital content. Check it out at:
http://maketechnologywork.com/podcasts
- Jon Weston and
Michele Matt will be honored as a 2006 Emerald Award
winner at the Inscape Publishing’s MindLab Training
Conference in San Diego on April 20, 2007. Emerald
Award status is based on qualifying purchases of
instrumented learning assessments and support
materials from Inscape. Those materials are
integrated into client solutions, focusing on
leadership, management, team-building, and other
employee-development initiatives. Emerald is
Inscape’s second highest award level. The top two
award levels are achieved by only 2% of Inscape’s
independent consultants world-wide. “The
DiSC Classic was our most popular profile and
our clients’ use of online assessments through
EPIC really fueled this increase in volume.”
- Dick Kendall of
Chosen Path Profiles in Appleton, WI has become
a distributor for Inscape Publishing. As a new
independent distributor, he will receive support and
resources to assist him in utilizing a variety of
assessments and training programs with his clients.
To find out about becoming an Inscape Publishing
Distributor, visit:
http://www.michelematt.com/distributor.htm
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Happy Valentines Day
wishes to all from Michele and Jon!
- Got News? If you
and/or your company have something worthy of
recognition…please let us know!
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