Michele collected the following retention strategy ideas directly from her clients!

Structure
1. Clear and detailed explanations.
2. Define our roles within a team.
3. Provide proper materials.
4. Consistency 24-7.
5. Job descriptions.
6. Utilize policies and procedures.

Diversity
7. Allow/encourage a variety of strategies.
8. Celebrate ethnic holidays.
9. Learn Spanish (or another language).
10. Cultural diversity training.
11. Understand body language.
12. Brainstorming session.

Recognition
13. Be our raving fans.
14. One-minute management.
15. Holiday parties.
16. Newsletter.
17. Wage reviews.
18. Gift certificates.
19. More frequent evaluations.
20. Say, “Please” and “Thank you”
21. Share your praise and comments.
22. Encourage internal promotions.
23. Give credit when and where due.
24. Say it and write thank you.
25. Knock your socks off.
26. Use their name.
27. Say “hello”.
28. Phone calls.
29. Recognition at meetings.
30. Pat on the Back versus Kick in the Pants.
31. Take employee to lunch.

For the remaining 108 retention strategies, click here to download the complete article - 73 K PDF (requires Acrobat Reader).

 
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